In most rental car accidents in New York City, the at-fault driver bears liability, not the rental company.
A federal law called the Graves Amendment shields rental companies like Hertz, Avis, and Enterprise from being held responsible for a driver’s negligence. The exceptions arise when the company itself was negligent, such as renting a vehicle with a known defect.
In this article, you will discover who is liable after a rental car accident, how the insurance layers work, what fees the rental company may try to charge you, and how a Grigor Law car accident attorney in New York City protects your right to full compensation.
Who Is Liable after a Rental Car Accident in NYC?
After a rental car accident in New York City, liability almost always falls on the at-fault driver, not the rental company. A federal law called the Graves Amendment is why.
Before 2005, New York held all vehicle owners legally responsible when their cars caused harm, including rental companies such as Hertz, Avis, and Enterprise. The Graves Amendment changed everything, shielding rental companies from vicarious liability, that is, being held legally responsible for someone else’s negligent actions, as long as they were not themselves negligent.
When Can the Rental Company Be Held Liable?
The Graves Amendment does not give rental companies unlimited protection. If their own negligence directly caused or contributed to your crash, you can go after them.
Two situations can strip that protection:
- Negligent maintenance: The company rented a vehicle with known dangerous defects, failed brakes, bald tires, or serious mechanical problems, and those defects caused the crash.
- Negligent entrustment: The company handed keys to someone who was clearly unfit to drive, such as a person who appeared impaired or presented a forged license the company should have flagged.
You must prove their specific failure directly caused your injuries, but when you can, the rental company becomes a defendant with deep pockets.
A pattern we see often with Hertz and Enterprise pickups out of LaGuardia and JFK is a rental counter attendant handing over a car with a dashboard warning light already on, then the company later claiming the driver caused the mechanical issue. We request the vehicle’s maintenance and inspection log the same week we are retained.
How New York’s No-Fault System Applies to Rental Cars
New York is a no-fault state. This means your own insurance pays your initial medical bills and lost wages, up to $50,000, regardless of who caused the accident.
No-fault benefits cover everyone: the rental driver, all passengers, and any pedestrians or cyclists who were hit. The rental car’s insurance policy typically pays these benefits first, before your personal policy kicks in.
You have 30 days from the date of the accident to file your no-fault application, called the NF-2 form. Miss this deadline and you forfeit those benefits permanently, there are no exceptions.
What Insurance Actually Pays after a Rental Car Crash?
Multiple insurance policies can apply to a single rental car accident, and they pay in a specific order. This is exactly where insurance companies take advantage of people who do not know the system.
| Coverage Source | What It Covers | What It Does Not Cover |
| Personal Auto Policy | Your liability and sometimes rental damage | Rental company’s loss-of-use fees |
| Rental Company CDW/LDW | Damage to the rental vehicle only | Injuries to you or anyone else |
| Rental Company SLI | Liability for injuries you cause to others | Damage to the rented car |
| Credit Card Coverage | Collision damage to the rental vehicle | Injury liability |
| At-Fault Driver’s Policy | Your injuries and property damage | Losses above their policy limits |
Does Your Personal Auto Policy Cover a Rental?
Most New York auto insurance policies extend your liability coverage to short-term rentals. Always call your insurer before you pick up the keys, never assume, and keep in mind that your deductibles still apply.
Does the Rental Company’s Insurance Protect You?
Recent court rulings have narrowed what rental companies are required to provide. Many now only carry insurance for their own negligence, not yours. If you decline their optional coverage and carry no personal auto policy, you may be completely uninsured behind the wheel.
What Are CDW and LDW on a Rental Car?
A Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) is not insurance, it is an agreement where the rental company waives its right to charge you for damage to their vehicle. These waivers cover only the rental car itself and provide zero protection for injuries to you or anyone else.
Does Your Credit Card Cover Rental Car Injuries?
Most credit card rental benefits cover only physical damage or theft of the vehicle, not injury liability. This coverage is also secondary, meaning your auto insurance pays first, and most cards require you to decline the rental company’s CDW and charge the full rental to that specific card to activate it.
What If the Other Driver Caused the Crash?
If another driver hit you, their bodily injury liability insurance is responsible for your pain and suffering, your medical bills beyond the no-fault limit, and your lost wages above $50,000. The problem is that New York’s minimum coverage is $25,000 per person, almost never enough for a serious injury.
What Are UM and UIM Coverage?
Uninsured Motorist (UM) coverage pays your damages when the at-fault driver has no insurance at all. Underinsured Motorist (UIM) coverage fills the gap when their policy limits are too low to cover your full losses. Both apply to rental car accidents and are often the most critical coverage you have.
What Is MVAIC and When Does It Apply?
MVAIC, the Motor Vehicle Accident Indemnification Corporation, is New York’s insurer of last resort. If you were hit by an uninsured driver or in a hit-and-run with no other coverage available, MVAIC can cover your losses, but you must file a notice of claim within 90 days of the accident.
Rental Trucks and Peer-to-Peer Apps like Turo
Crashes involving U-Haul, Penske, and Budget trucks fall under the same Graves Amendment rules as standard rental cars, the company is generally shielded unless their own negligence caused the crash.
Turo and Getaround operate differently. Because the vehicle owner is a private individual, not a company in the business of renting, the Graves Amendment may not apply. That private owner could be personally liable for the driver’s negligence under New York law, which opens a different and more complex legal path for injured victims. These cases almost always require a skilled New York City personal injury lawyer from Grigor Law to untangle.
What Fees Will the Rental Company Try to Charge You?
After a crash, the rental company will send a bill for far more than just repair costs. Here is what they will try to collect:
- Repair costs: Direct charges to fix the physical damage to their vehicle.
- Loss of use: A daily fee for the rental income they lost while the car was in the shop.
- Diminished value: A charge for the vehicle’s reduced resale value now that it carries an accident history.
- Administrative fees: Vague internal costs for processing your damage claim.
- Towing and storage: Fees for moving and holding the vehicle after the crash.
Do not pay any invoice or sign any document from the rental company before speaking to an attorney. Many of these charges can be reduced or folded into your claim against the at-fault driver.
What we see repeatedly on rental invoices after a Queens or Brooklyn crash is a loss of use charge calculated off the vehicle’s full daily rate for weeks the car actually sat in a body shop waiting on parts, not being actively repaired. We challenge that inflated math before our client pays a dollar of it.
What to Do after a Rental Car Accident in NYC
Insurance adjusters begin working against your claim the moment the accident is reported. Follow these steps to stay ahead of them.
Call 911 and Get Medical Attention
Get checked out by a medical professional the same day, even if you feel fine. Delayed symptoms are common after crashes, and a gap in treatment is one of the first things insurers use to deny your claim.
Document the Scene Thoroughly
Photograph the damage to every vehicle involved, all license plates, road conditions, traffic signals, and any visible injuries. Screenshot your rental agreement. The more evidence you capture at the scene, the harder it is for an insurance company to dispute what happened.
Exchange Information and Report the Crash
Collect the name, phone number, license number, and insurance details from every driver involved. File a police report, New York requires one whenever anyone is injured or property damage exceeds $1,000. Notify the rental company to open a claim, but stick to only the basic facts.
File Your No-Fault Application within 30 Days
Submit the NF-2 form to the correct no-fault insurer within 30 days of the crash. This deadline is fixed, missing it means losing all your no-fault medical and wage benefits.
Do Not Give a Recorded Statement without a Lawyer
The at-fault driver’s insurance company will call and ask for a recorded statement. You are not legally required to give one. Their adjusters are trained to ask questions that lead you to say something that damages your case, decline until you have legal representation.
Contact Grigor Law Injury & Car Accident Lawyers
Call us at (718) 249-7447 for a free consultation. We handle all rental car accident cases on a contingency-fee basis, you pay nothing unless we win. If you cannot travel to us, we come to you.
What Compensation Can You Recover?
You can pursue two categories of damages after a rental car accident in New York:
- Special damages: Your financial losses, current and future medical bills, lost wages, and property damage.
- General damages: Your human losses, physical pain and suffering, emotional distress, and loss of enjoyment of life.
Even if you were partially at fault, comparative negligence law does not stop you from recovering compensation, unless your fault is greater than the other driver’s, a bar that took effect May 26, 2026. Insurance companies will use your partial fault to cut their offer, we push back hard on that every step of the way.
How Long Do You Have to File a Claim in New York?
New York law sets hard deadlines, called statutes of limitations, for pursuing your claim after an accident. Miss these windows and your right to compensation is gone forever.
- Personal injury lawsuit: Three years from the date of the accident.
- No-fault benefits application: 30 days from the date of the accident.
- Contact MVAIC promptly after the accident to learn how and when to file a notice of claim.
Every day you wait, the insurance company gains more leverage, evidence disappears and their legal team gets a head start building a case against you.
Injured in a Rental Car Crash in NYC? Call Grigor Law Today
The insurance company is already building a case against you, you need a team of sharks ready to fight back just as hard.
Founded in 2015 by Chrissy Grigoropoulos, Esq., Grigor Law has offices in Ridgewood, The Bronx, and Hempstead, serving clients across all five boroughs, Long Island, and Westchester County. We handle every case on a contingency-fee basis, no fee unless we secure your recovery. If you cannot come to us, we come to you.
Insurance companies know we take cases to trial. That is exactly why we negotiate from a position of strength and deliver real results for the people we represent.
Call (718) 249-7447 today for a free consultation.
Frequently Asked Questions
Who Pays My Medical Bills if I Was a Passenger in a Rental Car?
As a passenger, the no-fault insurance attached to the rental vehicle pays your medical bills first, regardless of who caused the accident.
Which Insurance Pays No-Fault Benefits if I Am from Out of State?
If your accident happened in New York, New York’s no-fault laws apply, and the rental car’s insurance policy is almost always the primary source of your no-fault benefits, regardless of where you live.
What Happens if the Rental Driver Was Uninsured and I Declined Coverage?
If you were the driver with no personal auto policy and no rental coverage, you may need to look to UM/UIM coverage on another policy you are listed on, credit card protection, or MVAIC as a last resort.
Will I Have to Return to New York City to Resolve My Claim?
Most rental car accident claims settle without any court appearances, and we handle all communications and filings on your behalf, you are unlikely to need to return to New York to resolve your case.
Will Filing a No-Fault Claim Raise My Insurance Premiums?
No-fault benefits in New York are paid regardless of fault, so filing a claim generally will not raise your premiums, but always confirm the specifics directly with your insurer.

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